Recent Posts

So Much Smoke

10/8/2018 (Permalink)

My 12 year old son decided he was going to do something nice for this single mom and make me breakfast one Saturday. Well we both got so much more then we bargained for that day. He gets an "A" for effort but unfortunately had some trouble with the eggs, bacon and toast. All of that resulted in a very small kitchen fire but the smoke amount was not small! Our local fire dept. recommended SERVPRO of DeKalb County to come out and help us. They SERVPRO team walked us thru the house pointing out so many different things that we hadn't even thought of to clean. I truly had just thought we were going to have to do some laundry and open up some windows for a while. (Not always a good thing in Northern Illinois in the fall) They care and took such great care with our belongings that I knew it would all be good soon for us. We are now back in our home and everything is so fresh and clean. On another note we have enrolled my son in a cooking class thru the local park district for future cooking tries! 

Crazy Fall Storm

10/1/2018 (Permalink)

We recently had a freak fall tornado in our area! We had severe roof damage to several homes in our area. We thankfully were not home when it happened but that only made damage get worse until we arrived home. We had a foot of water in our main level by the time it was all said and done. Our agent told us to call  SERVPRO of Dekalb County to come help us. They came right out when we called and one of their technicians explained the whole plan while the other crew members got right to work. My husband is usually a very tough customer to contractors and at the end of our conversation he was completely satisfied that they knew exactly what they were doing! We had to stay in a local hotel for a couple of days (which our kids loved) but we are home safe, sound and dry now. 

The cheese stands alone.... No More

9/10/2018 (Permalink)

General The cheese stands alone.... No More Cheese all over the warehouse

We recently had been contacted by a local industry to help them with a problem in their warehouse. Due to a temperature change within the facility they had several bags of nacho cheese explode all over their racking system! We sent our SERVPRO crews out to help! They got right to work and within a few days had everything cleaned up for the client. The client was pleased with SERVPRO work. They were so glad that a local company could take care of this problem and get their warehouse space back to being used. They said they would definitely use SERVPRO again for any future needs.

Rainy Season Again

3/7/2018 (Permalink)

Basement flooding

As winter closes we have the spring thaw of all the snow saturating our yards. Shortly after the thaw we start getting our spring rains right behind it without much of a chance for our yards to let the water get further down into the water table or to dry by the sun. All this water with no place to go then means these next rains will not soak down into the yard. This is a big part of those of us in the Midwest that will have the rain puddles all over are yard. Well there are a few ways the water can then get into your home. Your sump pump may go out or a crack in your foundation. It could be possibly that the puddles and water got high enough it came in through the basement windows. The two key things to do is figure out how it got in and fix that and to get the water out as quickly as possible. Water in your basement damages your basement space and will raise the moisture level in the house making it more prone to having a mold problem. We have the expertise and equipment to remove that water and make it "Like it never even happened."

Water Damage? Call SERVPRO of Dekalb County at (815)758-3900

More rain. More moisture.

3/7/2018 (Permalink)

Beware of mold

The spring rains bring the blossoming of the trees and flowers and the eager anticipation of warmer weather but it also means more moisture in the air. The two things that greatly increase the forming of mold is moisture and a warm environment. With the spring rains and the fact that the days are getting warmer gives it that environment. Inside our homes we tend to have less of a moisture content because of being sheltered from the environment but if we end up with a flooded basement or water damage in the home it increases that moisture level in the house. This is why it is so important to get the water restoration done as soon as possible. All that extra moisture and the fact our house is warm provides a good environment for mold to start. Our technicians can some in and remove that water and lower the moisture level in the home and check for mold as well. As an extra precaution within the home if you know your home retains moisture or you live in a place that has lots of rainfall is to just use a dehumidifier to help keep moisture levels in check. However if you have a fair amount of water it will take more equipment which we have. We can come in and remove that water and it will be "Like it never even happened."

Water Damage? Call SERVPRO of Dekalb County at (815)758-3900

Spring rains and flash floods

3/7/2018 (Permalink)

Rain, Rain and More Rain

In the spring we have a lot of rain. It may be almost every day of the week at times. That is a lot of water. It is also a lot of potential for our houses to end up with some of that water getting inside. We can take a few precautions to help with keeping the water out.

  • Clean gutters out as the may have leaves in them from the fall
  • Make sure downspouts run a good distance from the house
  • If heavy winds have come through make sure no branches blew off a tree and broke a window in a room you don't go in often
  • Check the basement after storms to make sure water has not come in

If water has come in. It is important to remove the water as soon as possible. Our technicians are trained to do just that and are happy to help return your home back to normal so you could say it was "Like it never even happened."

Water Damage? Call SERVPRO of Dekalb County at (815)758-3900

Muddy carpets in your business?

3/6/2018 (Permalink)

Heavy rains make muddy conditions

Well as spring hits we look forward to the trees starting to bud again and the leaves to form and all the flowers starting to come to life again and of course the warmer weather. As any in the Midwest region here know that also means April showers as they say. Truth is it is usually March, April, May showers and all that rain means mud. And of course muddy shoes on customers that come in to your business. Well we here at SERVPRO of Dekalb County can take care of those muddy carpets for you. The problem isn't the first customer that tracks in the mud it is that multiple track in mud and it dries and then others step on it and the dirt then crumbles because the mud dried and gets further into the carpet. We use multiple processes depending on the type of carpet, how it is constructed and dirt or spot levels. We have spotters that are very effective at removing stubborn spots. Our Hot water extraction can get to those deeper layers and moisten and suck up those chunks of dirt that have been ground in. We would love to show you how great your carpets could look again with our carpet restoration services.

More Questions or Need Your Carpet Cleaned? Call us at SERVPRO of Dekalb County (815)758-3900

Heavy rains doesn't mean less fires

3/6/2018 (Permalink)

More water is not less fire

I have noticed this personally talking with people over the years and it is a common misconception is in the spring there is less fires because of all the rain. We tend to think what would be considered logically which is that all that extra moisture means trees are wet, our homes are wetter on the exterior and that the wood in our homes has more moisture in it from the extra moisture in the air. There is some truth to that as those that live in humid climates and warmer climates will find their doors swell and won't shut all the way but that doesn't stop the common causes of fires. Statistically there is no month that really just dominates the statistics as being the fire heavy month. The truth is it breaks out pretty even from month to month and that is because of the common factor in many home fires. The most common causes is Cooking, Heating, Candles, and Smokers. The heat is generally off during the summer but Cooking is generally regarded as the #1 cause of fires. Also smokers don't just smoker certain months and we tend to burn candles throughout the year as well because we love the smell of them. So yes there is more water but the most common causes of home fires are done throughout the year and we should be cautious of all those causes throughout the whole year. As an extra precaution if you do not have a fire extinguisher may I suggest getting one and let all family members know where it is. Not sure what one to get? Your local fire department would be more than willing to assist you in this area. And I truly hope you never need to use it. And many won't but if you should suffer damage from a fire our fire restoration technicians can help you throughout the process and get you home restored "Like it never even happened."

Fire Damage? Call SERVPRO of Dekalb County at (815)758-3900

Fireplace Safety

2/8/2018 (Permalink)

Staying warm

Winter time is when a lot of people will use their fireplace to help warm up the house. A fireplace can be economical and produce a fair amount of heat. Other people like it as well. I know when I go out of my house and smell someone using a fireplace in the area I get that "Ah someone has their fireplace going" feeling and think about how relaxing it is to sit in front of a nice fire in the fireplace. However the fireplace does need to be maintained and used properly to prevent fires and other issues. 

Some tips

  • Always use a screen guard. The screen will keep some of those popping embers from making it out away from the fireplace
  • If you have glass doors on the fireplace have them open as closed smothers the fire and creates extra creosote in the chimney
  • Have the chimney inspected each year for cleanliness and animals that may have nested. They do make caps to help keep them from getting in yet let the smoke get out. If the smoke can't get out then the carbon monoxide from the fire can't get out which can be life threatening. There are around 4000 deaths a year from carbon monoxide poisoning and a majority of these are from poorly vented fireplaces or fireplaces with the vents or flues closed.
  • Use only dry wood and not wet wood. Wet wood makes considerably more smoke.
  • Never assume the fire is out. Coals can remain hot or smoldering along for days
  • Keep a window cracked just a little for ventilation.
  • ALWAYS make sure the flue is open
  • Make sure you have carbon monoxide and smoke detectors in your home. People will start a fire but then go elsewhere throughout the house and this is a warning system something is wrong and is for your safety. SAFETY FIRST!
  • Keep a fire extinguisher on hand and where everyone knows where it is

Be safe with your fireplace. It is a nice thing to have and with a few simple precautions will be trouble free and safe to use. Just like so many things being careful can help prevent accidents. Stay warm and be safe.

Need Fire Restoration? Call SERVPRO of Dekalb County at (815)758-3900

Water damage from snow melting

2/7/2018 (Permalink)

Snow varies

The type of snow will depend on the water amount in it. A light powdery snow may contain as little as .1 inches of water per 10" of snow which is not a lot. A dense snow like the kind that feel like you went to the gym and lifted weights by the time you are done shoveling is much more water dense and can have up to 1-3" of water per 10". Being we end up with several different types of snow throughout the winter we can't really count on what we will have for ground moisture. The thing is to be prepared for problems when all that snow melts. The ground can be frozen making it harder for the water to get down into it. A particularly snow heavy winter can leave a lot of flooding issues. We can however do some things to help keep the snow melting from flooding our basements.

What can I do?

  • Make sure you have eaves that run away from the house so the snow melting on the roof can get it away from the house
  • Shovel snow away from the house if you have had flooding caused by snow melt or rain before. 5' Away from the house is recommended
  • If you have a sump pump verify it is working
  • Check for cracks and leaks in your basement and repair them

If you do get water in the basement it is important to get it out as quickly as possible to avoid water damage and possibly mold growth from the extra moisture in the house.

Flooded Basement? Call SERVPRO of Dekalb County at (815)758-3900