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Basement floods in Sandwich, IL

Basement floods in Sandwich, IL

There were heavy rains that rose the water level at a Lake in Sandwich, IL causing water damage in this home. Half the basement is normal height and the other is a crawl space as seen in this photo. The crawl space had substantial water in it. We took care of all the basement water and it was "Like it never even happened." 

Flooded basement in Genoa, IL

Flooded basement in Genoa, IL

A basement flooded in Genoa due to the sump pump not working when it rained. We dried out the basement and returned the moisture levels to normal to help keep mold from forming.

Roof issues in Dekalb, IL

Roof issues in Dekalb, IL

This business had a flat roof with issues and when the rains hit the water started coming in through the ceiling. They contacted SERVPRO of Dekalb County and we took care of the water restoration and finding the issues in the roof and sealing those to keep the water outside where it belongs rather than inside the business.

Ceiling leak in Dekalb, IL

Ceiling leak in Dekalb, IL

A pipe leaked in the ceiling of a basement in Dekalb, IL. It had started as a slow leak and they had noticed discoloring of the acoustic ceiling tiles and would check it but not see much water but eventually the leak picked up momentum and flooded several tiles that then fell down. We were called in to take care of water cleanup and to fix the pipe to keep it from happening again.

Rains flood basement in Rochelle, IL

Rains flood basement in Rochelle, IL

A heavy rain storm caused an alley to flood and the water rose enough it went in the back door and down the stairs to the basement of this office building. We took care of the water restoration and the business was back to normal it was "Like it never even happened."

Storm sewage backup in Dekalb, IL

Storm sewage backup in Dekalb, IL

Storms hit heavy in Dekalb IL causing a sewage backup. The customer contacted SERVPRO of Dekalb County and we went in to take care of the job. We removed the water from the back up and then took care of all the biohazards that had come in through the sewer. The job was completed and it was "Like it never even happened."

Muddy basement in Rock Falls, IL

Muddy basement in Rock Falls, IL

Heavy rains flooded several homes in Rock Falls. We were called to this house. The water had brought in a pretty substantial amount of mud and crud with it. It was a dirty job(sorry couldn't resist) but we were happy to do it so the customer could have the house back so it was "Like it never even happened."

Tobacco store in Rochelle, IL

Tobacco store in Rochelle, IL

A tobacco store in Rochelle had a water leak in their ceiling. We were contacted and went in and fixed the leak as well as doing carpet cleaning and water cleanup. The owner was very pleased with the quick service and that we worked around their customers.

Mold in church in Waterman, IL

Mold in church in Waterman, IL

A basement in a Waterman church had multiple instances of water coming in behind the walls in the basement. The musty odor became overpowering so they called us at SERVPRO of Dekalb County. We went in and removed the walls and found the mold and took care of it. The congregation and Pastor were happy to have all the mold gone.

Mold damage in Dekalb, IL

Mold damage in Dekalb, IL

An assisted living center in Dekalb, IL had water damage on their carpets in a couple of their rooms. As the carpet dried it started forming mold. We were called in to take care of the mold as well as get the rest of the water out of the carpets. They were very pleased that they had the mold gone and the carpets dry.

Water leak in Rochelle, IL restaurant

Water leak in Rochelle, IL restaurant

A restaurant in Rochelle, IL had a water leak damaging the ceiling in the basement along with rust issues and some mold remediation. They called SERVPRO of Dekalb County to come in and took care of the issue so it was "Like it never even happened."

Laundromat fire in Rochelle, IL

Laundromat fire in Rochelle, IL

A dryer in a laundromat in Rochelle, IL caught fire burning the items in it and causing some exterior damage. Fortunately being mostly metal kept the fire from spreading throughout the building. We went in and did fire restoration for the business and got the laundromat back to before so it was "Like it never even happened."

School flooding in Big Rock, IL

School flooding in Big Rock, IL

During heavy rains a school in Big Rock had flooding throughout most of the building. We went in and got the water cleaned out promptly so school would not be further disrupted by the flooding.

Living room fire in Rockford, IL

Living room fire in Rockford, IL

The fire started in the living room and burnt through the roof but was contained there and the edges of the other rooms. We did fire restoration on the house and when the homeowner moved back in it was "Like it never even happened."

House fire in Earlville, IL

House fire in Earlville, IL

This house caught fire and as can be seen there was pretty extensive damage in the living room area.  The rest of the house had a lot of smoke and soot damage throughout all of it. We were called in for fire restoration. The owners were very pleased with our response time after the disaster.

Barn fire in Crawford, IL

Barn fire in Crawford, IL

The shop in the corner of this barn caught fire. The old barn wood with the ignition source made for a bad combination. The owner contacted us at SERVPRO of Dekalb County to take care of the fire restoration for him.

Light causes fire in Cherry, IL

Light causes fire in Cherry, IL

The porch light on this house shorted out and started a fire on the outside of this house. The fire damage was limited to the exterior of the house. We took care of the fire restoration and the home was back and it was "Like it never even happened."

Electrical fire in Rochelle, IL

Electrical fire in Rochelle, IL

This home fire started with a short in their fuse box. They awoke by the sound of the electric arcing to the nearby metal pipe. After they called the fire department they called their insurance agent who recommended SERVPRO of Dekalb County. Being that the sound woke them up the fire was quickly contained and we then set out to take care of all the fire restoration.

Bathroom mold in Rochelle, IL

Bathroom mold in Rochelle, IL

As most of us know after a warm shower there is a lot of moisture in the bathroom afterwards and that was  most of the problem here. The mold formed right above the shower and spread out from there. There was not enough ventilation letting the moisture out so the bathroom was staying very warm and damp and the mold started spreading. We remediated the mold and helped them with tips and ways to reduce the moisture to keep this from happening again.

Leaky piping in Kingston, IL

Leaky piping in Kingston, IL

This home had a leak in their piping and was saturating the wood and it caused mold around the floor where the pipe went through. We took care of the leak and the mold and it was "Like it never even happened."

Mold discovery in Rochelle, IL

Mold discovery in Rochelle, IL

We had gone into this business for mold along the baseboards. As we were taking care of that we of course look for further mold issues and all this mold was discovered behind the walls leading to much more mold remediation. We found and took care of all the mold and thus making the customer very happy that there business was mold free again.

Attic mold in Dekalb, IL

Attic mold in Dekalb, IL

The owners of this home started smelling a mustiness in the home so they contacted us to find the cause. We discovered it in the attic where there was a moisture problem due to a leak and the mold had spread across most of the attic area. We did Mold Remediation and the attic was "Like it never even happened." The owners were very pleased to have the mold gone.

Massive mold problem in Cortland, IL

Massive mold problem in Cortland, IL

This home had massive flooding in their basement about 3' deep while they were gone. The water had receded and the mold started growing throughout the basement. Very little in the basement was not affected by the mold. Unfortunately they were unable to contact us quickly due to them not being aware of the flooding but it does however show the importance of removing water as quickly as possible because once the mold starts it grows quickly.

Storm Damage in Rockford, IL

Storm Damage in Rockford, IL

Heavy winds blew through Rockford damaging the gutter on this house. You can't see much of it in this picture but when it took down the gutter it also brought down some of the soffit as well. They contacted us at SERVPRO of Dekalb County and we repaired it so it was "Like it never even happened."

Wind damages home in Rochelle, IL

Wind damages home in Rochelle, IL

A storm with very high winds swept through Rochelle. This home was affected by the winds where the wall and ceiling had been pushed on by the winds and had actually moved the wall a little. The wall and the ceiling had cracking between the two from the damage. We leveled and strengthened the wall and repaired the cracking and it was "Like it never even happened."

Tornado damages home in Fairdale, IL

Tornado damages home in Fairdale, IL

This home in Fairdale was affected by an EF-4 tornado that had went through the area. The family was not home at the time so this is what they came home to. They called us at SERVPRO of Dekalb County to use our Storm Restoration Services.

Water in Basement in Rochelle, IL

Water in Basement in Rochelle, IL

This basement was in a city building in Rochelle. As seen in the photo they kept many of their records in the basement so it was of the utmost important to stop and control the water before it affected the files. As soon as they came in that morning they had noticed the water and immediately called us at SERVPRO of Dekalb County and we set to work removing the water and keeping it away from their files. They were very pleased at how fast it was handled.

Flooded basement in Sycamore, IL

Flooded basement in Sycamore, IL

This basement had water back up into it. In the photo you can see on the table legs that it is about an inch and a half deep across the entire basement. We were able to remove all the water and dry out the wood on the furniture as well as remove any mold that was forming. We were able to return the basement to what it was before. It was "Like it never even happened."

A bedroom fire in Elgin, IL

A bedroom fire in Elgin, IL

A fire had started in a bedroom in Elgin. The fire did extensive damage to this bedroom and left soot and smoke residue throughout the house. They wondered if they would even be able to save the home. After assessing the damage we let them know the home would be ok and we could do the cleaning and repairs to get it back to a "Like it never even happened" state. After finishing the job they said it was like it never happened. They said you came in and said that and our house is like it was before. They expressed how grateful they were to have their home back like it was before the fire.

Mold damage in Rochelle, IL

Mold damage in Rochelle, IL

A home had a cinder block wall basement. Over the years cracks had formed between the blocks and water was coming through creating mold on the walls. Most of the basement was like this. After checking all the walls and showing the owner how much the mold had spread he expressed His gratitude for fixing all the mold issues and not just come in and fix the one spot when he had others. He stated he was very pleased with our quality of service. He was quite glad to have it "Like it never even happened"

Our cleaning agents inventory

Our cleaning agents inventory

Here at SERVPRO of Dekalb County we keep a full supply of cleaning agents in stock for any problem we may run across in your home or business. These agents are the solution to that problem and will clean the problem right up. Your place will be back to normal and will be "Like it never happened."

New SERVPRO box truck

New SERVPRO box truck

We have a new box truck here at SERVPRO of Dekalb county. It features an on board hot water carpet cleaner and also has a on board tank for water removal from homes that have unexpectedly taken on water. There is also plenty of space to remove damaged items and get them back into the home when cleaned so it is "Like it never happened."