What our Customers say...

Water Damage Testimonials

Carlos, Jose and Juan worked very hard to clean up our basement. Came back everyday until it was done. I would highly recommend SERVPRO.

Just wanted to send you a short note.Thank you for the work you have done in my apartment. Ceiling and wall look great. The carpet looks wonderful,like new. Thanks again! I would recommend you to my family and friends.

Working with Steve and his crew sure takes pressure off a disaster. Two separate times we have called SERVPRO with schools water problems. The reaction time is unbelievable. Within an hour trucks with fans, pumps, and personal were on the spot. I'm convinced that a quick reaction time saved a gym floor which is a major expense. On the residential side I had a client that used them for mold and they finished it the next day after the call. That makes my job a whole lot easier. I highly recommend SERVPRO for any business or residential job. Like they say they make it "Like it never even happened." 

We had  what they are calling the 100 year flood here. I had a tenant in my strip center that had flooding in the basement and was overwhelmed thinking that all his inventory was going to be ruined. I call Steve and his crew right away to help him out. He and I were very please with the results and in a area known to flood we will  keep their number handy for next time.

Thank you. Thanks for being available and for helping so quickly. I knew exactly who to get in touch with as soon as I saw that water.

As an owner of renal properties in DeKalb I have had a need for restoration companies more then the average person. I have always been happy with the response,professionalism and service SERVPRO has given us. I will mostly certainly continue to use them and will recommend them to others in the future.

I have already recommended your services to others! Perfect 100 COS score

Very Professional employees! Perfect COS score-100! 

"I was impressed in every way. I would use this company again and suggest to friends and family. They made a bad experience good. Thank you guys so much." 
Susan S.
Dixon, IL

We had a sewage back up in our basement and called SERVPRO of Dekalb County. We were very impressed with their response time and level of knowledge. They explained the work they had to do and why they had to do certain things. They very respectful of the rest of my home and belongings. I would use them again.