Water damage in a very full basement

1/16/2019 (Permalink)

We recently had a customer call us and need our help. The customers mother had her water softener malfunction in the basement but she warned us that her Mother had a lot of "stuff" in the basement that had to be moved just to get to the softener. SERVPRO dispatched our crews and upon assessment of the basement a lot of stuff was to say an understatement. Our crew chief and the daughter devised a plan to start work. The crews worked at removing the contents so that the affected area could even be accessed. Once the source was taken care of and content removed the drying process continued. In a few days the softener was fixed, contents organized, affected contents dried and floor dried. SERVPRO of Dekalb County made it not only "Like it never even happened." but better then it was before in her basement.