Each SERVPRO franchise values training and SERVPRO of Dekalb County is no exception. Training of our staff new and old happens each and everyday at the franchise. We know that each client and situation is different. Whether its online training or in person training its all valued in the office. Franchise owner Steve Bryant has over 10 years of owning a SERVPRO franchise but has over 25 years in being a small business owner. He knows that training is a valuable tool to make happy customers but also in retaining valued employees. We an employee feels confident in their day to day responsibilities they perform better. The training available from the franchise is not limited to just the outside crew. The office staff also is offered many different pieces of training online or in person.