Recent Posts

Washing machine mishaps

6/3/2021 (Permalink)

Washer connections washing machine

Washing machines are amazing inventions. Originally they were designed to reduce the amount of physical effort to wash our clothes. Today they are clothing maintenance wonders!

They have settings for every type of clothing and even those can be adjusted. We can use low water, lots of water, steam and every conceivable combination of cleaning products and cycles to expertly clean our clothes. 

However, they still use water and even on a low water setting, a large amount of water when not kept in the washer can cause considerable damage to your floors, walls and content.

You can use water sensors to alert you to a water discharge from your unit, but what are you going to do to clean it up?

Call the water extraction and drying professionals at SERVPRO!

Our technicians have the proper tools to find where the water went and the experience to remove the water and to dry it so that you don't have possible future damage as water stains or even mold.

When you want your house taken care of by professionals, give the drying team at SERVPRO a call!! 

Keeping up with the rain!

5/28/2021 (Permalink)

Sump Sump pumps keep your basement dry

Spring is here and for Dekalb, that means much more rain fall for your homes to endure. Rain can bring beautiful flowers but can also be dangerous if your home is not properly protected. One of the most important ways to protect your home is to install a quality sump pump and maintain its proper function. Sump pumps can make the difference between a wet and dry basement after a storm in Dekalb.

Did you know according to American Society of Home Inspectors, more than 60% of American homes suffer from below-ground wetness? This is why it’s so important to have a sump pump for your home’s basement. They are installed in the lowest part of a basement or crawl space. It has a huge job to keep your basement dry and prevent it from flooding. When water flows into the sump pump pit through drains, its job is to pump that groundwater out of the pit and away from your Dekalb home. Your basement is able to stay dry because the sump pump is moving the water away the pit.

Although the sump pump has a huge responsibility, most people hardly think about their sump pump until it’s too late. If a sump pump were to fail during a big rain event, your basement could face extensive water damage. To keep your valuables safe from the risk of a flood, it is important to pick the best sump pump system for you. There are four types of sump pumps to consider:

  • Primary sump pumps are the most common type found in many residential homes. They even come in two different models. The main difference is the pump’s location. The first one is a submersible pump, which is put under water in your sump pump basin. On the other hand, pedestal pumps are positioned with the pump motor out of the water, above your sump basin. When choosing between the two, pay attention to these factors: Sump pit size, Power needed, length water needs to be pumped, and your budget.
  • Battery Backup sump pumps provide you added insurance in the case of a power outage. Not only is this unit used during a blackout, but also can be used if the main pump fails for any reason. New technology has evolved this unit to communicate with users via text or email if there were a failure.
  • Combination sump pumps are a combination between a primary pump and a battery backup. This combination provides you protection not only under normal circumstances, but also during a power outage as well. Besides proper flood insurance, this combination can be considered the pinnacle of home flood protection.
  • Sewage pumps are not like traditional sump pumps although they could be used for this purpose. Their primary design is to pump sewage waste and effluent from a home to a septic system. This sump has an option to be installed in a septic tank itself or in a separate pump chamber.

Unfortunately, sometimes accidents still happen and basements flood. If your basement has water damage from a flood, don’t handle this alone. Call SERVPRO of Dekalb. We are the water mitigation experts who are trained to solve disasters like this. To schedule an appointment or have any questions, call our office: (815) 758-3900.

Learn more about Dekalb.

Helping keep businesses open for business

5/28/2021 (Permalink)

Open for business Open for business

SERVPRO of Dekalb is being called on by numerous businesses and community leaders to perform the necessary bioremediation services to clean, disinfect, and sanitize their properties. We have helped a tremendous amount of offices, hospitals, and education facilities, but that does not mean we are not here for our Dekalb area business owners for our core services! This means we are here for you when your Dekalb business or commercial space experiences a water or fire loss, mold, or damage from a storm event.

At SERVPRO of Dekalb, we are prepared to continue providing our clients with a safe and comfortable experience. To ensure the safety and well-being of our clients and their businesses, we implemented additional steps recommended by the CDC into our job processes. This includes all technicians and SERVPRO employees to wear face masks during client visits. We also place an air scrubber into the affected area to promote clean air in the client’s home. Lastly, every employee has their temperature taken each morning to verify they are eligible to perform work for our clients.

SERVPRO of Dekalb will continue to answer your phone calls, provide estimates, and help with any restoration services you might need. Restoration is defined as essential as our services are necessary to maintain the safety, sanitation, and operation for the people of the Dekalb area. Per our mission, we will be “Here to Help” when you need us most and provide a service that keeps your business functioning. We will continue to monitor this situation with the goal of keeping you and your business, staff, and customers comfortable during these uncertain times.

Whether you need deep cleaning services or water restoration, we are here to service you on your schedule as we are a 24-hour emergency business. If you or your family has any additional questions about our services or protocol, please do not hesitate to call our office: (815) 758-3900.

Learn more about Dekalb.

Soot can cause all kinds of problems

5/28/2021 (Permalink)

Sooty tile Sooty tile

Picture this: An accidental fire has started in your beautiful Dekalb home and you’re forced to quickly evacuate. Through the chaos and uncertainty, you and your loved ones have safely exited the home and are now a good distance away from the scorching flames. Everyone is now waiting outside as the rescue team fights to extinguish the fire. The firefighters were able to extinguish the flames and saved your home from burning down. They have determined your home is structurally sound enough for you to go back inside, but is your home really safe again?

As if dealing with a house fire was not enough, once the initial danger has passed, you have to deal with soot which has spread throughout your home. Soot is made of tiny carbon particles created by incomplete combustion of fossil fuels. It contains a lot of hazardous materials which give off an ugly sight and foul smell. This can be quite harmful to you and your family and may cause health effects. 

Soot exposure is a serious matter and it’s vital to ensure the soot-affected area has been properly cleaned by professionals. Statistics from a 2017 study, in JAMA, show that particle exposure leads to around 20,000 deaths in the United States each year. In fact, soot related diseases are the culprit of many of them. It has been the main cause of 300,000 asthma attack and two million lost workdays. Don’t let your home fire and its soot particles become one of these statistics.

Although safety risks from fires do not end once the flames are out, there are ways you can still bring your Dekalb home back to a safe environment. SERVPRO of Dekalb is here to offer the fire restoration services your home needs after a horrendous disaster. We are the trained professionals and know how to properly bring your home back to preloss conditions. Feel free to call us with any questions or schedule your services (815) 758-3900. Also consider reading more about an Emergency Escape Plan to prepare for this kind of disaster.

Learn more about DeKalb.

Closing doors can save lives

5/28/2021 (Permalink)

Fire at home Room protected by closing doors

Close Before You Doze is a public fire safety campaign promoted by The UL Firefighter Safety Research. It has been proven during a fire, a closed door can make the difference between 100 degrees and 1,000 degrees. This significant difference has promoted the habit of sleeping with doors closed. It can help add critical time to your escape if a fire were to happen.

This is especially important with the “evolving fire environment”, caused by the increase use of synthetics in modern homes. According to research, forty years ago, the average time needed to escape a burning home was seventeen minutes. Today, the evolving fire environment has caused it to drop to only three minutes. The change in construction materials, furnishings and open layouts, has caused drastic reduction time. These factors allow the fire to spread and become more toxic much quicker.

It is common for people to want to leave the door open whether they have kids or do not think a door can make a significant difference. In fact, only 29% of people always sleep with their door closed. Therefore, it is very important for families to understand the lifesaving difference a closed door will make.

A fire needs heat, fuel, and oxygen to grow. So, when a door is closed, it limits the fire’s resources to spread. Furthermore, when a door is closed, not as much carbon monoxide will enter the room. This will keep the oxygen at a breathable level for additional time. The reduction of toxic smoke, improved oxygen levels, and decreased room temperatures will give you more time to escape the fire just by simply closing your door.

Closing the door when you go to sleep is one thing, but if there is an actual fire, it is critical to know the next steps of determining if the door is safe to open. First, you should look for smoke coming through the cracks in the door. If there is smoke, do not open the door. Next, gently touch the door to see if it is hot. If it is hot, do not open the door. Checking the door should be part of your escape plan. Make sure your family has established and rehearsed a plan to exit a burning fire.

Learn more about Dekalb.

Gutters don't get the credit they deserve

5/28/2021 (Permalink)

Gutters Gutters

From intense wind, heavy snow fall, and rain showers, your Dekalb home endures a lot of storms throughout the year. When these storms hit, your gutters are busy at work. Their job is to control the flow of rainwater which protects your roof, walls, foundation, and landscape. Unfortunately, they can also be at risk for causing serious additional problems if they are not maintained.

            If your gutters are not maintained after enduring Dekalb's storms, you can easily be at risk for potential water damage which can cost thousands of dollars. Since the job of gutters is to carry water away from the home’s foundation, it cannot do its function without clear paths. Clogged gutters will eventually overflow onto the foundation of the home. And depending on the amount of water and condition of the foundation, water could seep into your basement or crawl space. Clogged gutters can also pose a weight strain on your roof and fascia. This could cause your roof to collapse and causing damage to the shingles of the roof and exterior of the house.

            A routine cleaning of your gutters can prevent damage to your roof, exterior, foundation, and save you a lot of money in damage repairs. By setting aside a couple of hours, follow these steps to easily clean them yourself and ensure they are functioning properly:

  1. Protect your hands and keep them dry by wearing latex gloves
  2. Begin cleaning near the downspout
  3. Clear large debris such as leaves and twigs by hand
  4. Remove and clean downspout strainers
  5. Flush out the gutter with your garden hose. Start at the opposite end of the downspout
  6. Check the downspout for any lodged debris and remove any remaining debris
  7. Use a pressure washer to remove any mildew and dirt from the gutters

If your Dekalb home has experienced water damage, be proactive by partnering with SERVPRO of Dekalb County to dry out the damaged area. We are the water restoration team you can count on us to remove and repair water damage. We are a 24-hour service and can respond to the call at any time. To schedule an estimate or have any questions, call (815) 758-3900.

Learn more about Dekalb.

We are Covid Cleaning Experts in Dekalb County

3/20/2021 (Permalink)

Covid Cleaning Proactive Cleaning

SERVPRO of Dekalb is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards. We have cleaned stadiums, college campus buildings, homes, police and other municipal buildings and vehicles; keeping you safe.

Specialized Training

We are prepared to clean and disinfect your Dekalb home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your Dekalb home or business needs deep cleaning services, call the experts today –SERVPRO of Dekalb, 815-578-3900

Learn more about Dekalb.

Stop spreading the germs in DeKalb County

3/20/2021 (Permalink)

Sneezing Boy sneezing!

Flu season is in full swing here in Dekalb County and the spread of germs is on everyone’s mind. During this time, it is important to do our part to help stop the spread of germs. One of the first steps you can take is to keep up with the latest information and news from the Centers for Disease Control and Prevention (CDC). They have emphasized the importance of keeping your surroundings clean and safe which include environments like the workplace, schools, commercial establishments, and homes. Each environment has proactive actions you can take to prevent the spread of germs

Workplace & school safety

  • Practice good hygiene. In the workplace, avoid handshakes or use other methods of greeting. You should be keeping your space clean by disinfecting surfaces such as doorknobs, tables, desks, and hand railings.
  • Where a mask whenever you are in close contact with others.
  • Practice good social distancing, stay 6 feet away from others not in your social circle
  • Be careful with meetings and travel. If you have the opportunity, use videoconferencing instead of face-to-face meetings. If this is not possible, try to hold your meeting in an open, well-ventilated space. In addition, assess the risk of business travel. Make sure you know how to best prepare for a safe experience at the airport.
  • Handle food carefully. This means to limit food sharing and always wash your hands before consuming food. If your workplace has a cafeteria, ensure staff practice strict hygiene
  • Stay at home if you are feeling sick

Home Safety

  • All Dekalb households should encourage everyone to wash their hands upon entering the home and avoid touching their face
  • Disinfect surfaces such as doorknobs, tables, and handrails
  • It is suggested for households with sick family members to give them their own room if possible

Commercial Establishments

  • Practice good hygiene. To avoid spreading germs in Dekalb, it is recommended to use other methods of greeting people rather than a handshake. At business or commercial establishments, promote tap and pay to limit handling of cash
  • Avoid crowds. Being in the presence of crowds increases your chances of catching something. To avoid crowds, use online transactions where possible. If you are someone managing these establishment, consider limiting attendance at larger gatherings
  • Be cautious when using public transportation. Taxis, buses, and ride shares are all very common uses of transportation and sometimes it’s hard to avoid using them when it’s your main source of getting from point A to B. Always keep hand sanitizer handy with you to use after you’ve arrived at your destination. It is also recommended to keep windows down if possible to increase ventilation

SERVPRO of Dekalb is “Here to Help” to stop the spread of germs in these environments by providing our proactive cleaning services. As the #1 choice for cleanup and restoration, we have the CDC and EPA approved resources to help you immediately. Call us today to see how we can help clean your home or business: (815) 758-3900.

Secure Your Shingles from Dekalb Storms

3/17/2021 (Permalink)

The spring season is right around the corner which means Dekalb is about to endue many storms. We never know the severity and frequency of mother nature in Dekalb, but inevitably, a lot of homeowners end up dealing with property damage as a result from storms. Roof shingles must withstand intense elements and are at risk to becoming damaged following heavy winds or hail. Although you cannot control the weather, there’s still a lot you can do to protect your home so it can endure the weather’s brutality.

            The weather in Dekalb can cause shingles to become damaged or completely torn off. Once it becomes damaged, it is important to quickly replace it because once it breaks free, your Dekalb home will become vulnerable to more damage. You can avoid further damage by securing the shingles on your roof. The first thing you can do to secure shingles is to properly nail them to your roof. Did you know there should be at least six nails or staples to hold each shingle? When roofers install the nails or staples, the edges should also be overlapping.

When shingles begin to bend or curl as they settle, use roof tar or another adhesive to reaffix the shingle to the roof. To apply roofing tar, manually brush or spread on the desired area. It can be used anywhere that a spray-on sealant is used. Be sure to also cover the nail with a protective silicone or roofing cement so that the nail head does not become a source for leaking.

            Lastly, another way to protect the roof shingles on your Dekalb home is to use sealant spray. This is to be used where shingles leak around flashing, gutters, or vents. Similar to acrylic sealants, but this spray comes in a can and is intended for smaller areas. Sealant spray does a great job filling in cracks where the shingles meet flashing around chimneys, vents, or skylights.

            If your home is in need for new shingles, there are an overwhelming amount of options to choose from. A new roof can last you decades, so be sure you like the color or style you choose. To narrow your search, here are the three primary types of asphalt shingles:

  • 3-Tab Shingles are the most basic and economical choice. They are lightweight and can last a couple decades in the right conditions.
  • Dimensional Shingles have a reputation for being very durable and can last at least 30 years. According to the Asphalt Roofing Manufacturer Association, they are the most popular choice today.
  • Luxury Asphalt Shingles have the Dimensional appearance but are more affordable than slate or cedar alternatives.

If your Dekalb home has experienced water damage from a missing or damaged shingle, SERVPRO® of Dekalb can bring your home back to preloss conditions. We are the water mitigation experts and will minimize your home’s water damage. We are here to service your needs 24-hours a day. For any questions or need to schedule an appointment, call our office: (847) 758-3900.

Learn more about Dekalb

Keep Moisture Out of Your Dekalb Home with Dehumidifiers

3/17/2021 (Permalink)

humidifier Moisture and dehumidifiers

During this cold winter, it is nice to not have to deal with the hot, humid days because keeping our homes cool can be a challenge.  Therefore, so many assume the cooler temperatures mean mold issues disappear in the winter. But did you know, it’s actually a year-round problem because moisture is still in your home’s air? This is possible due to cold air outside prompting condensation to those sensitive areas such as walls, windows, attics, and basements. Other factors such as breathing, showering, and cooking all add to the humidity in your Elgin home too. Having condensation in those areas can lead to mold problems.

Moisture in your home is important to monitor because if it is left untreated and mold starts to grow, it will decompose wood and rot household items such as carpeting, furniture, and insulation. Mold can also cause potential health effects to your family because some people have allergies to mold and mold spores. It is extremely important to be aware of the possible health effects from mold and your family’s allergies to it. 

Fortunately, there are several effective ways to keep your home dry and prevent mold from infiltrating it. You can start by purchasing a dehumidifier for your home. Dehumidifiers can greatly benefit families during the winter. They can help keep humidity levels below the 50% RH threshold throughout the day. Ideally, these RH levels can be anywhere from 30%-50%. Not only will dehumidifiers remove excessive moisture in the air, it also creates an overall more comfortable atmosphere in your home. Lastly, Dehumidifiers can improve your air quality which could result in improving your home’s scent and provide relief to some allergies.

Dehumidifiers come in a wide variety of models, so which one is right for you? When choosing the best dehumidifier for your Dekalb home, consider the following factors:

  • The square footage of the desired space to dehumidify
  • The temperature of the environment
  • Levels of dampness in space

If your home has experienced water damage from excessive moisture, we are the Dekalb area experts. Our team is available 24-hours a day, 7 days a week, to provide quality emergency response services throughout the Dekalb area. Our certified Technicians will help address your water problems with quality solutions. To make water damage look “Like it never even happened,” call SERVPRO® of Dekalb today: 847-758-3900.

More about Dekalb.